Errors & Damage
When you receive your order confirmation via email, please review it
carefully to insure accuracy. Unless you notify us of errors, we deem
confirmed order to be your order and it is correct. If we then make a
mistake, we will correct the mistake free of charge. However, if you
have made a mistake we will advise you on how to solve it and
will also make a replacement as fast as possible but we may, at our
ask you to pay a cost depending on what is involved.
Our quality control system strives to ensure that every item that we
make is in perfect condition when it is sent out. When damage occurs it
during delivery. If you receive a badly damaged package, please open
it while the delivery company’s driver is still present if possible. If
the contents of the package are also damaged, refuse the package. Please notify us immediately so we can give you real time instructions.
We will handle all disputes with the transport company.
503 Sandy Cross Road
Washington, GA 30673